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Credit And Collection Agent - German - Apeldoorn


Location:
Arnhem
Language(s):
English, German
Job Ref:
466 - 6235
Company:
Abroad Experience Recruitment Agency
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Job Description

For one of our international clients located in Apeldoorn, we are actively looking for a Credit and Collection Agent. In this role, you will be in constant communication with customers that are behind in their invoice payments. Additionally, you will also review all terms of sales, services or credit contract and work with customers on all issues.

Responsibilities
  • Responsible for timely & accurate collections by phone
  • Any administration incurred, including statements, reminders & dunning levels
  • Handling complaint documentation & resolution
  • Weekly update to Team Leader Credit & Collections
  • Contacting problematic customers and resolving account queries with order departments
  • Liaise with FMS Department in relation to reconciliation of customer payment queries
  • Reporting
  • Any other duties as assigned by management
  • Authorised to stop any process producing defects and to provide change proposals to supervisor/manager

Requirements

  • MEAO-BA or equivalent experience
  • 1 or 2 years of experience in a similar function
  • Experience in credit and collection will be a plus
  • Native German language skills and conversational command of English
  • Knowledge of PCs, applications and spread sheets
  • Experience with financial systems
  • Proactive and a self-starter with a commercial attitude and the ability to handle confidential information
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Salary Indication
Up to €1 per annum


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