xpat jobson Google+



Similar Jobs


save these job details
email this to a friend
print these job details

Customer Account Coordinator Transportation - French Or German


Location:
Den Bosch
Language(s):
English, French, German
Job Ref:
2230-6418
Company:
Abroad Experience Recruitment Agency
Apply
If you already have an account then please login
 
 
 
 
 


Choose from Google Drive
 
 


Job Description

Our client's Dutch office is situated in the historic city of Den Bosch. They are looking for a talented Customer Service Professional for their Transportation team. As an account coordinator, you will be the central contact person for customers handled in the Dutch Sales Office. You will be responsible for placing orders and seeking information on delivery status the role requires someone who has the requisite customer service skills.

Responsibilities:

  • Monitor the order reception and order intake
  • Communicate daily with customers concerning delivery plans, forecasts, price discrepancies, logistic errors or complaints
  • Liaise with the Planning department on delivery times and dates, changed customer requirements
  • Maintain strong control of the order backlog
  • Release blocked orders
  • Order tracking
  • Communicate with Finance & Accounting to clarify issues related to payment
  • Handle product returns and complaints
  • Data Maintenance activities
  • Provide a good back-up assistance to team
  • Continuous Improvement Initiatives & KPI's

Requirements:

  • Commercial Bachelor's degree
  • Previous B2B customer service or sales support experience (in the components or high tech industry is highly desirable)
  • Computer literacy SAP, MS Office
  • Fluent English skills (oral and written) plus fluent German or French
  • Ability to work under pressure and with big workloads
  • Meet customer's expectations
  • Service oriented attitude
  • Responsible and pro-active
You have already viewed this job - view again?
Requirements
SAP, B2B


View these similar jobs:

View all similar job matches
The CV Doctor

domica.nl