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Customer Service Representative - German - Amersfoort


Location:
Amersfoort
Language(s):
English, German
Job Ref:
2005 - 6157
Company:
Abroad Experience Recruitment Agency
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Job Description

Our international client who is a leader in the world of leading technology is searching for an excellent Customer Support Representative for their German market. The successful candidate will be detail oriented, be able to multitask, be proactive, have good computer skills and be open to learning new processes. This job also demands flexibility, reliability, ability to prioritise and the skills to interact with people at all levels and in a team environment.

Main Tasks

  • Develop and maintain close relationships with clients
  • Technical knowledge and support of all products
  • Provide excellent customer service
  • Issue and follow-up on quotations
  • Handle customer requests
  • Answer incoming telephone calls, order processing, order tracking, calling customers, maintaining accurate details on system and doing follow ups

Requirements

  • Excellent level of German and English languages (written and verbal)
  • 2 years' experience in customer service with some exposure to inside sales
  • Technically literate or have affinity with technical products
  • Initiative, adaptability, representative and professional attitude
  • Strong attention to details, highly organized, computer literate
  • Ability to prioritize tasks and requests
  • Ability to work well in a fast-paced professional office environment
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Salary Indication
€1 per annum


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