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Customer Service Representative Native French

English, French
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Job Description

We are looking for full- and parttime Customer Care Representatives.

As a customer care representative you are in direct contact with clients and customers. As an engaged representative your main task is to answer questions coming in through various communication channels like phone, email and chat. The main focus will be answering phone calls to provide and search for information in our systems or manuals.

Aside from working in a dynamic industry, you will also be working with a lot of other international colleagues.
Are you an expat in the Netherlands? Then this might be a great place to start working and to meet and work with other expats. This company dedicates time and effort to their employees and is looking for motivated candidates that want to build a career in the service/travel industry.

Your profile
You are empathic, service minded and willing to go the extra mile to exceed the expectations of the customer. You have a professional secondary education level (MBO) of work and perception. Preferably you have experience in working at a call center and/or in a travel related industry.

The Requirements
- You speak and write French on a (near)native level
- You are fluent in English
- You have a service minded nature and enjoy helping others
- You are available to work full-time, part-time (min. 24 hours) is negotiable
- Experience in customer service or tourism is a hard criteria
- Experience with Amadeus is a big plus

Are you willing to go the extra mile to exceed the expectations of the customer?
Then please apply now!

Please, consider that we will not take your application into consideration if you do not meet the above-mentioned requirements.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

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