Our client is looking for a Customer Support Associate who is fluent in the Dutch language and who can get along well in French. In this position you provide telephone and administrative service to B2B customers in the Benelux.
- Providing information about orders and products;
- Administrative support of the Country Manager in Belgium;
- Adequately solving complaints and handling questions about products, orders and deliveries;
- Ensuring proper and accurate processing of returned goods;
- Fill in for other account teams at peak times or in the absence of colleagues.
- You are fluent in the Dutch language and the French language well (both verbally and in writing);
- In addition, you have a HBO work and thinking level with several years of work experience in a similar position;
- Command of other languages ??such as English, Italian or Spanish is a plus;
- You have knowledge of automated systems, office package and you have a customer-friendly and service-oriented attitude and you work accurately;
- You stay calm and keep the focus even during busy situations;
- You like to take initiative and you enjoy working in a team.
Up to €1 per annum + 0
Customer Service, Dutch, French, Expat, Job