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French-Dutch Customer Service Representative

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Job Description

Our client is a fast paced international company within the insurance field who is looking for a French-Dutch Customer Service Representative.

We offer:
A salary indication between € 1900,00 -2200,00 gross per month and one month salary bonus per year. A a direct contract with our client of 38 hours per week and 28 days of holidays.

In this role you will be the first point of contact and you will provide a complete service to customers.

Your responsibilities:

-Maintaining daily contact and answering telephone calls -1st line- to customers, dealers and intermediairies.
-Processing policies, system support, requests, cancellations and archives documents.
-Processing all administration regarding claim handling.
-Keeping up-to-date with company\'s product knowledge. Supporting actions in relation to introduction of new programs and initiatives.

-Bachelor Degree
-1-3 years of customer service work experience
-Strong administration skills
-Billingual French-Dutch with very fluent English as well.
-Affinity with MS office
-As a personality you interact and cooperate easily with your colleagues, you have excellent communication and administration skills. You maintain effective skills by undertaking a variety of tasks ranging from call taking, policy administration, system support and claims assessing. You are flexible and used to work with accuracy in a fast paced environment.

Please, consider that we will not react on your application if you do not meet the above-mentioned requirements.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

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