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German Speaking Email Support Specialists

German, Deutsch, Duits, English
Convergys Amsterdam
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Job Description
Do you have excellent written skills in German and good knowledge of English, good problem solving skills, strong grammar skills and knowledge of Windows, Mac, Linux and Android?

As a Technical Support Professional, your mission is to solve each case quickly and easily and create amazing experiences for every customer. You consult and partner with our customers to diagnose and resolve their complex questions and issues. You listen, ask questions and make customers' technical issues yesterday's news.

Skills for Success:
Our most successful employees are customer focused, patient and friendly. They like to be experts in their fields, are natural problems solvers, and are - above all else - great communicators.
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Salary Indication
1800 p/m based on 40 hrs p/w
Other skills necessary to your success include:
• Solid organizational skills
• Excellent interpersonal skills
• Ability to work in a structure, team based environment
• PC skills; experience with Windows-based computer applications a plus
• Ability to search and retrieve data from various databases; and to multitask with multiple applications during a customer interaction.

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