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Native Spanish Service Coordinator

English, Spanish
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Job Description

Creative, customer service oriented with strong capability to prioritize are strong attributes our client is looking for.

Being creative with entrepreneurial spirit has made our client a market leader of their industry. To further continue this growth, we are recruiting for a native Spanish service coordinator to join their service team at the headquarters in Amsterdam. In this role you will provide advice and service to customers, coordinate service activities and assist in maintenance and reporting of service data with the objective to satisfy their Spanish speaking retailers and consumers.

- Responsible for all incoming and outgoing email and telecommunications for all warranty related concerns and other relevant questions
- Provide excellent and efficient customer service and troubleshooting
- Register and report relevant information (customer data, product issue, etc.)
- Maintain fruitful customer relations
- Communicate with other relevant departments (customer care, sales, R&D).

Desired Skills and Experience:
- Bachelor degree
- 1 to 2 years experience in customer service;
- Specific skills in customer service communications
- Experience in customer oriented environment
- You can speak and write Spanish at a native level
- proven workexperience with the B2B and B2C clients in SPAIN
- You enjoy working in an international team
- You are fun to work with
- You love to be the linking pin between several departments and your external and internal client
- You know how to prioritize your work.

Our offer:
In this role you will work at a company which is growing fast and has an open and friendly atmosphere. You will be part of an international team that highly values team work and together you will make the difference for your clients. Lastly, you will definitely see yourself growing on a personal and professional level.

Please, consider that we will not react on your application if you do not meet the above-mentioned requirements.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

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