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Spanish Customer Service Representative

English, Spanish
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Job Description

For a Multinational based in Breda we have an open position for a Customer Service Representative who speaks Spanish and English on a (near) native level.

The company is very international orientated, they have a large Customer Service department with a lot of different nationalities working there. The company has won several awards through the 30 years of existence. One of them was the `best place to work¿ award in 2017.

As a Customer Service Representative you will contribute to the optimization of the intern and external customer satisfaction. Specific tasks are:
- Process commercial orders (order management)
- Provide excellent customer and product service
- Track and trace shipments (Shipment management)
- Ensure precise and promptly response to customer queries
- Develop and maintain good relationships with internal and external customers (physicians, pharmacists, whole sellers, hospitals, distributors etc. )
- Provide ad-hoc limited backup to other functions in the Regional Supply Chain team

To be successful in the job you need to have:
- General knowledge of procedures and activities within your own work area
- The eagerness to learn
- A bright overview to manage each project smoothly
- Established knowledge and experience of a wide range of administrative tasks
- The ability to multi task and work within diverse, international group of people
- Fluency in Spanish and English, both in oral and written communication is a must. Good knowledge of a third language is a plus.
- Minimum of 1 to 2 years of related experience in customer service or similar
- Computer skills and ERP experience is a plus

We offer you a nice position with a salary ranges from € 2500,- to € 2930,- a month, depending on your experience.

If you are interested please apply on this vacancy and we will get back to you!

Please, consider that we will not react on your application if you do not meet the above-mentioned requirements.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

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