Fast growing company that provides smart solutions that increase the productivity of their customers. Though acting on a global level, the entrepreneurial spirit and start-up dynamism are at the core of their company DNA.
In connection with the realization of further ambitious growth objectives, the company is currently looking for and experienced and energetic team lead. You will lead a team in the Zoetermeer-office and smaller remote teams in other parts of Europe.The job
The primary goal of the (customer success) team leader is to maximize the retention of profitable customers. This is done by instilling in employees the need to actively listen to customers, be empathetic towards their problems, and be efficient in providing worthy solutions.
Other skills and traits that belong to you:
strong leadership and coaching skills, you are communicative, a good listener and empathic. You have a helicopter view and vision and dare to act and think independently. You show initiative, are pro-active and a good planner and coordinator. You are stress resistant, flexible and energetic and motivated to bring the team to a higher level.