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Job Description
Ambassador at citizenM Rotterdam

As an ambassador, naturally you are enthusiastic, optimistic and treat everyone with respect. You work together with your fellow ambassadors to deliver exceptional service for our guests!

Your main tasks are
welcoming our guests to the world of citizenM
help our guests at check-in / check-out kiosk
work with our Property Management System
serve a signature sandwich, salad or warm dish
prepare a super coffee and delicious cocktail
maintain the lobby, canteenM and food displays
re-stock canteenM
guarantee the quality of food & beverage
talk and listen to our guests, and inform them about the hotel and also of the city; the best places to be, eat, shop or club
inform our guests on worldly goods and other citizenM gear available at the hotel gift shop

Your shifts (fulltime)
Early 07.00 – 15.00
Late 15.00 – 23.00
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Company Profile
citizenM is as much a hotel as it is a personality. We are passionate, unique, friendly, honest and caring. We are like our guests, mobile citizens of the world. We love to give our guests a perfect night's sleep, an inspiring place to meet and a continuous reason to smile.

Our hotel as well as our guests are not standard, nor are we as an employer. We understand that today's needs are beyond a good pay check: It's about a casual working environment where people are treated as equals without the stiff uniforms and routine jobs. It's about opportunities; getting a chance to develop and grow as a professional as well as an individual. It's about being part of a community, a place to meet new people with diverse backgrounds, interests and cultures. And it is especially a place of modern technology & design.

Check and
You ……

are fluent in English
can multi-task
do not need to have specific hotel experience
love to meet and greet different people
Are passionate about the things you're doing


offer you a mobile job, never dull or standard
offer you a special training program and a personal development plan
reward you for good performance
give you an exclusive citizenM outfit

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